Refund & cancellation policy
Covers prepaid credits, Helpora Support plans, duplicate payments and processing timelines for every paid product.
Policies, per product
Each product has its own privacy policy, terms and data-deletion instructions, because each one handles different data. Find your product below. The refund policy is the only one that covers the whole company.
Company-wide
Applies to everything we sell
Something not listed here?
For grievances, data requests or anything a policy does not answer, contact us directly. We answer from the address published on the contact page.
Per product
Choose the product you use
These are the stable URLs to quote in an app review submission or a compliance form.
Arzi
Turns a citizen's WhatsApp message into a formal application letter.
CSC Pro
Certificate automation for Maharashtra CSC operators.
Helpora Support
AI support assistant for your own website.
Wearly AI
AI-designed T-shirts, printed to order and delivered in India.
StockSaathi
Answers stock and price enquiries from a shop's inventory.
Phone Munshi
Answers a tradesman's forwarded calls and books the job.
CSC Pro's policies moved from the site root to /csc-pro/… so that all five products follow one pattern. The old root URLs (/privacy/, /terms/, /data-deletion/) permanently redirect to the new ones, so links already filed with reviewers and payment partners still resolve.